Based on our 15 years of experience in hotel operations, distribution or systems implementation, Guidewiser develops custom chatbots for hotels (hotel chains or independent properties), serviced apartments and B&Bs, that incorportate:
- A room reservation module (incl. payments).
- A virtual concierge (FAQ, information about local bars and restaurants, etc.).
- Promotion of internal services (room service, spa, etc.) to increase your RevPAR.
- A review module that increase the number of positive reviews on Facebook.
We can also connect it to your PMS, and then the possibilities are endless (automated check-in/check-out, push notifications, etc.).
We can also integrate external services such as food/supply providers or content providers such as Tourism Board agendas into the chatbot.
The assistance is geolocalised, personalized, takes into account your habits of interrogation and help provided (via machine learning).